Customer Happiness Summit & Awards (CHSA) is an initiative to recognise the companies in the Gulf that have done an outstanding job of understanding their customer and delivering happiness to them, consistently and authentically.
Now in its 5th year, CHSA has become a force to reckon with. It is a platform wherein Jury members and nominees swear by the transparency and fairness of the assessment process. It is a well established fact that companies win at CHSA purely on merit, regardless of their scale, size, goodwill and brand name.
In 2023, we attracted 180+ submissions of which 47 finalists were shortlisted as deserving finalists across 20+ categories. After a rigorous assessment that spanned 3 months, the Gold and Silver winners were revealed and celebrated at an unforgettable Gala Awards Ceremony on 13th October at Taj Business Bay.
We are now gearing up for an exciting and bigger event in 2024. Stay tuned.
A seat at the CHSA Jury table is strictly by invitation. We invest time each year in creating a vetted list of recommendations of professionals who are subject matter experts and enjoy indisputable authority on their topics of expertise. It is our endeavour to choose independent practitioners (to the largest extent possible) to avoid any conflict of interest.
With 175+ mentions and engagement crossing 42,400+ impressions, CHSA created a buzz on social media. The best part? All of these mentions came from participants, speakers, winners and Jury!