Launched in 2018, CHSA is an annual, cross-sector event that brings together CX experts, business leaders and happiness evangelists under one roof to discuss and debate all aspects of delivering Customer Happiness. In the last two years, CHSA has attracted thought-leading speakers from customer-centric organizations like Microsoft, KPMG, Careem, Oracle, Accenture Strategy, Nissan Motor Corp, RAKBANK, Majid Al Futtaim, Landmark Group and more.
The third edition of CHSA will be an unconventional, super-immersive and engaging day of radically themed sessions that will demand complete engagement from the attendees. In 2020, the awards platform is all set to soar in popularity with projected participation from nearly 150+ companies!
Customer Happiness Summit & Awards is conceptualised and organised by Plan3Media which is an international event management company that is known to create its own IP events that resonate deeply with a market need. In a brief span of 5 years, Plan3Media has successfully launched and scaled-up five unique business conferences in Dubai and in India. In addition to CHSA, Plan3Media is popular for Employee Happiness Awards, MEAMCON, International Real Estate Community Management Summit and Beyond Borders. You can learn more about this company by visiting www.plan3media.com
75% attendees at CHSA are decision-makers in their organizations
8 buzzing sectors are adequately represented at CHSA
Over 80+ customer-centric companies mark their presence at CHSA
The speakers at CHSA 2019 sparked discussions, debates and a renewed excitement to deliver customer happiness with their thoughts, ideas, projections and success stories.
Retail Account Director, Microsoft
Partner, Digital & Innovation- Digital Strategy, KPMG Lower Gulf Limited
CEO, Zenesis Corp, Author, Happiness Evangelist
GM- Digital & Customer Experience Transformation, Nissan Motor Corp